Instead of worrying about looking good on Zoom (Bidisha, 20 July), try giving people something else worth looking at. If you are able to sit in front of a window looking out on to a tree, this has the edge on shelves full of books. And during the conversation, you too can watch the branches swaying in the breeze. A restful image need not reduce the quality of decision-making.
• Re Saturday’s Money article on bank transfer scams, whenever I transfer large sums, I first transfer £1, then check with the recipient by phone if it has been received. Only then do I transfer the whole amount.
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