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Confusing Covidsafe app message led people to believe they had coronavirus, documents show

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August 10, 2020 at 06:30PM

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NSW health department alerted its federal counterpart after GPs and testing clinics reported visits from ‘alarmed patients’

Poor wording in an early version of the Covidsafe contact-tracing app led people to incorrectly believe they had contracted coronavirus and they turned up “alarmed” to GP clinics for testing, documents obtained by Guardian Australia reveal.

The federal government’s Covidsafe app is used to locate unknown close contacts of confirmed coronavirus cases. Once a user registers in the app, there is a section for people who have tested positive to agree to upload the data of everyone they have been in contact with for the purposes of contact tracing.

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