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Working from home, we miss the personal interactions with colleagues that can lighten the load | Nicola Hannigan

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August 18, 2020 at 06:55AM

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When we interact in person, we feel connected and part of something bigger than the transactional nature of our jobs

Working in an office, we might see a colleague, already settled in for the day, headphones on, furrowed brow, and we would assume they have a lot going on and are up against a deadline. Or we bump into someone in the kitchen who tells you their son’s asthma has flared, and we would assume that they are tired and worried about their child.

In this new world where many of us are working at home 100% of the time, so many of those real life micro-interactions have become non-existent. Our assumptions go a long way to understanding a colleague’s context. If I’m in a meeting with one of these colleagues, and they seem distracted, I instantly have a sense that they may be stressed because of their context.

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