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Microsoft productivity score feature criticised as workplace surveillance

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November 26, 2020 at 10:20AM

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Tool allows managers to use Microsoft 365 to track their employees’ activity

Microsoft has been criticised for enabling “workplace surveillance” after privacy campaigners warned that the company’s “productivity score” feature allows managers to use Microsoft 365 to track their employees’ activity at an individual level.

The tools, first released in 2019, are designed to “provide you visibility into how your organisation works”, according to a Microsoft blogpost, and aggregate information about everything from email use to network connectivity into a headline percentage for office productivity.

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